General LTI Support Contact Information

The below list is of LTI Integrations that instructors may have added to their D2L/Brightspace courses.

Important note: These tools are accessed through D2L/Brightspace, but are external learning tools that MSU support staff do not have administrative control over. MSU support staff will provide support related to linking integrations in the Brightspace system as requested by instructors, but support related to the function and setup of integrations is beyond the scope of what can be provided.

Instructors: Please note that your first point of contact related to functionality and setup of an integration is the customer representative of the tool.

Students: Please note that your first point of contact is your instructor who may provide a more direct contact for you to reach out to for support.

 

LTI Integration

Support Page

Support Contact

ALEKS

https://mhedu.force.com/aleks/s/alekscontactsupport

https://www.aleks.com/support/form/

Cengage Advantage

https://cengage.my.site.com/s/login/

Sign in using the portal to connect to live chat or call 800-354-9706 if you need help logging in

FlatWorld Deployment

https://support.flatworldknowledge.com/en/

support@flatworld.com

JoVE LTI Tool

N/A

support@jove.com

Kritik

https://help.kritik.io/en/

support@kritik.io

Labflow App

https://labflow.freshdesk.com/support/solutions

https://labflow.freshdesk.com/support/tickets/new

Library Resources Adv

Please reach out to the library for assistance

Please reach out to your instructor

Macmillan

https://mhe.my.site.com/macmillanlearning/s/

https://mhe.my.site.com/macmillanlearning/s/chat-with-us

McGraw Hill Connect LTIA

https://www.mheducation.com/highered/support/connect.html

https://www.mheducation.com/highered/support/connect/course-setup/sync-ltia.html#technical-support

myBusinessCourse

https://mybusinesscourse.com/user_guide/home

https://mybusinesscourse.com/contact

Pearson Advantage

https://support.pearson.com/getsupport/s/

https://support.pearson.com/getsupport/s/contactsupport

RedShelf Digital Learning Materials

https://solve.redshelf.com/hc/en-us/categories/115000384354-Student-Customer-Support

https://solve.redshelf.com/hc/en-us/requests/new

SAGE Vantage

https://sagevantage.softwareassist.com/

https://hostedusa4.whoson.com/newchat/chat.aspx?domain=softwareassist.com

SL&L

https://support.watermarkinsights.com/hc/en-us/categories/4409528820635-Student-Learning-Licensure

https://support.watermarkinsights.com/hc/en-us/requests/new

TestOut LTI Advantage

https://support.testout.com/hc/en-us

https://w3.testout.com/support/contact-us

Virtual Canine Academy

https://virtualanimalanatomy.colostate.edu/

Please reach out to your instructor

WileyPLUS Deployment

https://wpsupport.wiley.com/s/

https://wpsupport.wiley.com/s/contactsupport - log in to submit a case or use the chat feature in the bottom right corner.

 

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CD 202309